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Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, PayPal and Trade Assurance Service.
What are your terms of delivery?
We ship via DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it is about one week if the goods are in stock. For bulk orders or out-of-stock items, it takes 15-30 days depending on the quantity.
Does your product have a warranty period?
We provide a 1-year warranty. However, wearing parts such as drill bits and screwdrivers are excluded.
Can this machine be used for different sizes of animals?
Yes, our veterinary anesthesia machines are designed to be versatile for various pet sizes in clinical environments.
Is technical support available?
Yes, we provide professional technical support to ensure the proper operation and maintenance of your equipment.